Privacy Policy
Kelay Shop ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, kelayshop.com. By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.
1. Information We Collect
1.1 Personal Information: We may collect personally identifiable information, such as your name, shipping address, email address, and phone number, when you place an order, create an account, or contact us.
1.2 Payment Information: We collect payment information, such as your credit card number and billing address, to process your transactions.
1.3 Non-Personal Information: We may collect non-personal information, such as your browser type, operating system, IP address, and browsing behavior on our website, to improve our services and user experience.
2. How We Use Your Information
2.1 To Process Transactions: We use your personal and payment information to process and fulfill your orders, including shipping and delivery.
2.2 To Communicate with You: We use your contact information to communicate with you about your orders, respond to your inquiries, and send you promotional materials if you have opted in to receive them.
2.3 To Improve Our Services: We use non-personal information to analyze how our website is used, to improve our services and website functionality, and to enhance your overall user experience.
2.4 To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
3.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and email delivery. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3 Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your information.
4. Security of Your Information
We use reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Choices
5.1 Account Information: You may update, correct, or delete your account information at any time by logging into your account or contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
5.2 Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us. If you opt out, we may still send you non-promotional communications, such as those about your account or orders.
6. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our website prior to the change becoming effective. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.