Terms of Service

Welcome to Kelay Shop! These Terms of Service ("Terms") govern your access to and use of our website, services, and products. By accessing or using kelayshop.com, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Company Information

Kelay Shop is operated by Kelay, L.L.C., a company founded in 2015.

  • Company Number: W23707193
  • Address: 1002 Chiswell LN, Silver Spring, MD, 20901
  • Contact Email: info@kelayshop.com
  • Phone: +1 (620) 741-8083

2. Acceptance of Terms

By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. If you do not agree to these Terms, please discontinue your use of our website immediately.

3. Use of Our Services

3.1 Eligibility: You must be at least 18 years old to use our services. By using our website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3.2 Account Registration: To access certain features of our website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.3 Account Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Orders and Payment

4.1 Product Availability: All products offered on our website are subject to availability. We reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice, even if you have already placed an order.

4.2 Pricing: All prices are listed in U.S. dollars and are subject to change without notice. Prices do not include applicable taxes or shipping and handling charges. You agree to pay all charges applicable to your order, including taxes and shipping and handling fees.

4.3 Payment: Payment must be received by us before our acceptance of an order. We accept various forms of payment as indicated on our website. By submitting your payment information, you authorize us to charge the applicable payment method at the time of your purchase.

4.4 Order Confirmation: Upon receiving your order, we will send you an order confirmation via email. This confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason at any time after receipt of your order.

5. Shipping and Delivery

5.1 Shipping: We ship products to various locations. Please review our Shipping Policy for details on shipping options, rates, and delivery times.

5.2 Delivery: We will make reasonable efforts to ensure your products are delivered within the estimated delivery time; however, we are not liable for any delays in delivery. Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Refunds

6.1 Return Policy: If you are not satisfied with your purchase, you may return products in accordance with our Return Policy. Please review our Return Policy for details on how to return products and any applicable restrictions.

6.2 Refunds: Refunds will be issued in accordance with our Return Policy. Refunds are typically processed within a certain number of days after we receive your returned products.

7. Intellectual Property

7.1 Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Kelay, L.L.C. or its licensors and is protected by U.S. and international copyright and trademark laws.

7.2 License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works of any content on our website without our prior written consent.

8. Disclaimer of Warranties and Limitation of Liability

8.1 Disclaimer of Warranties: Our website and all content, products, and services provided through it are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, products, or services included on or otherwise made available to you through our website.

8.2 Limitation of Liability: To the fullest extent permitted by law, Kelay, L.L.C. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that our website, content, products, or services will be uninterrupted or error-free. In no event shall Kelay, L.L.C. be liable for any damages of any kind arising from the use of our website or from any information, content, products, or services included on or otherwise made available to you through our website, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Kelay, L.L.C. and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of our website, your violation of these Terms, or your violation of any rights of another.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Maryland, and the parties hereby consent to the personal jurisdiction and venue therein.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any changes to these Terms constitutes your acceptance of the revised Terms.